FAQ - Frequently Asked Questions
Who recieves my location?
Only the contacts you’ve chosen in the app can see your location. No one else can see where you are.
Is Heart2Heart always active?
No. It only activates when you choose to use it.
What if I activate it by mistake?
You can always stop sharing — quick and easy — either in the app or by turning off the keychain.
Can the keychain run out of battery?
Yes, but you can always see how much battery life is left in the Heart2Heart app. If the keychain runs out of power, it can easily be recharged using a USB-C cable.
Do I need to have my phone with me?
Yes. Your Heart2Heart keychain connects to your phone via Bluetooth, and it’s your phone’s GPS data that’s shared with your contacts.
Is it an alarm or an emergency button?
No. Heart2Heart isn’t a traditional alarm or emergency button. It’s designed for the situations where you need support and presence — long before anything becomes urgent or an emergency.